We suspend accounts that break our terms. If your account is suspended, you'll see "Your account has been suspended" when you try to sign in, and we'll send you an email about it.

While your account is suspended, you can't sign in, and you won't be included in any matches.

Appealing a suspension

If you think we made a mistake, email us at [email protected]. Include the email address you signed up with, and tell us what happened. We'll look into it.