Your code comes from an @trydatedrop.com address. The subject line has your school's name, followed by "Date Drop verification code". It usually arrives within a minute.

Things to try

1. Check your spam, junk, and promotions folders. Search your inbox for "Date Drop".
2. Check the email address you typed. If there's a typo, tap Use a different email and try again.
3. Get a new code. Wait a few seconds, then tap Resend code. Codes only work for 5 minutes, so use the newest one.
4. Give it a few minutes. Some school email systems hold messages from outside senders for a little while before you get them.

If your school signs you in with Google, you won't get a code at all. Tap Get matched on your school's page and choose your school's Google account.

Still stuck?

Email us at [email protected] from your school email, and we'll help.