If the card says matches are running late

Sometimes matches take a little longer to make. If the card on your Home page says matches are running a little late, hang tight. Your Home page will update by itself and you'll get a notification from us when they're ready. Remember to opt-in to notifications! See Email preferences.

If the countdown ended and there's nothing

• Check that you were in the drop. Your Home page should say "You're in for…" the drop. You need to join at least an hour before the drop.
• Check that you finished setting up. If your Home page still lists steps to finish, you weren't in this drop.
• Some weeks there isn't a match. We'd rather skip a week than give you a bad match. See I didn't get a match this week.